Integrated CRM Solutions for Japan
Have a high performing CRM for your Japanese business
Optimise your business processes and customer communications with a strong functioning CRM. If you’re already up an running with a CRM Platform in your business, we’ll support you with the integration of the supporting Japanese applications that are compatible with your existing platform.
Alternatively, we can set you up from scratch with a new CRM suitable to the size and complexities of your business, and the geographic markets you will be active in. We have strong expertise in Global CRM platforms HubSpot, Salesforce, Active Campaign & Zoho (all compatible with Japan).
Marketing Automation
Reach your customer segments across multiple channels with automated messages across email, web, social and text message. We'll help you to use customer data to reach your target audience with relevant messages at the right time, supporting conversion through the purchase funnel.
Sales Automation
Stop wasting time manually updating customer data and organising sales calls, and let the system do it for you. We'll setup or optimise your sales flow so you can rather focus on your customer calls, enable more calls, and improve customer satisfaction and conversion.
Personalisation
Go beyond your customer's name and providing them with information and offers that meet their individual needs to increase your conversion performance. From your customer's online behaviour (product pages visited, purchase history) we'll develop a campaign that resonates strongly.
Martech Platforms
We can help to design and integrate your different software services and tools into a MarTech (Marketing Technology) stack to streamline your marketing operations, both in and outside of Japan. Once you have your Martech stack, we'll ensure all your channels are linked and talking with your core CRM.
eDMs
Maximise your opportunity with website visitors and buyers through an automated email series that addresses abandoned carts, member sign-ups, nurturing & incentives to convert, repeat customer rewards and lost customer re-engagement. Don't lose touch and don't lose a sale!
Training & Support
If you've got the resource in your team to manage your own CRM implementation just don't have all the know-how, we can provide the training and support for you to get your CRM up and running at its best. Our multilingual team can converse with your team in and outside of Japan.
Book your Free
30-min Strategy Session
We’d love to chat about how Kindred can help accelerate your business growth. We’re offering a 30-min Strategy session FREE for 5 businesses each month (worth $800), where we’ll help you identify the key jobs to get done in achieving your goals. Discover why Kindred can scale your business faster.