The go-to digital marketing agency for global brands looking to excel in China and beyond
Optimise your business processes and customer communications with a strong functioning CRM. If you’re already up an running with a CRM Platform in your business, we’ll support you with the integration of the supporting Chinese applications that are compatible with your existing platform. Alternatively, we can set you up with a China-friendly CRM and replicate the functions you’d like to maintain from your business outside China. We can support you with localisation of leading Global CRM platforms HubSpot, Salesforce, Active Campaign & Zoho and leverage China’s Social CRM in WeChat.
Reach your customer segments across multiple channels with automated messages across email, web, social and text message. We'll help you to use customer data to reach your target audience with a relevant messages at the right time, supporting conversion through the purchase funnel.
Stop wasting time manually updating customer data and organising sales calls, and let the system do it for you. We'll setup or optimise your sales flow so you can rather focus on your customer calls, enable more calls, and improve customer satisfaction and conversion.
Go beyond your customer's name and providing them with information and offers that meet their individual needs to increase your conversion performance. From your customer's online behaviour (product pages visited, purchase history) we'll develop a campaign that resonates strongly.
We can help to design and integrate your different software services and tools into a MarTech (Marketing Technology) stack to streamline your marketing operations, both in and outside China. Once you have your Martech stack, we'll ensure all your channels are linked and talking with your core CRM.
Maximise your opportunity with website visitors and buyers through an automated email series that addresses abandoned carts, member sign-ups, nurturing & incentives to convert, repeat customer rewards and lost customer re-engagement. Don't lose touch and don't lose a sale!
If you've got the resource in your team to manage your own CRM implementation just don't have all the know-how, we can provide the training and support for you to get your CRM up and running at its best. Our multilingual team can converse with your team in and outside China.
Request a personalized proposal to discover how our CRM solutions can help your brand thrive in China and beyond
Accelerate your growth with Kindred.